Terms and Conditions

1.1 Company Information: MahsaFitPro("we", "us", "our") is operated byMahsa Fitness Pro Inc., based in Burnaby, Canada.

1.2 Services: We provide personal training, workout programs, nutrition plans, and wellness coaching, either directly or via third-party platforms. Our clients may reside in Canada or any other country.

2.1 By using our services, whether by accessing our website, registering an account, or purchasing a service, you accept these Terms and Conditions in full.

2.2 We reserve the right to modify these Terms and Conditions at any time without notice. Any changes will be posted on this page.

3.1 You must be at least 18 years of age to use our services. By agreeing to these Terms, you confirm that you are of legal age in your country of residence.

3.2 If you are under 18 years old, you may use our services only with the involvement and consent of a parent or legal guardian.

4.1 Workout and Nutrition Programs: All workout and nutrition programs provided through our website or third-party applications are for informational purposes only and should not replace medical advice.

4.2 Third-Party Apps: We use third-party applications to deliver workout programs, nutrition plans, and communication. We are not responsible for the content, privacy policies, or practices of third-party platforms.

4.3 Personal Responsibility & Physical Activity Waiver: You acknowledge that engaging in physical activity (including high-intensity functional training, strength conditioning, and Hyrox race preparation) involves inherent risks, including but not limited to muscle strains, joint injuries, heat stroke, cardiac events (heart attack, stroke), or even death. By using our services, you warrant that you are in good physical health, have consulted with a licensed physician prior to beginning any new exercise routine, and do not possess any pre-existing medical conditions that would make physical exertion unsafe. You voluntarily assume all risks associated with your participation and agree to release, waive, and hold harmless Mahsa Fitness Pro Inc., its directors, officers, employees, and trainers from any and all liability, claims, or demands arising out of personal injury, illness, or death resulting from your participation in our programs or following our fitness guidance.

5.1 Payment Terms: Payments must be made in full before accessing any program. We accept Visa, Mastercard, and American Express.

5.2 Subscription Plans: Some services are offered on a subscription basis with recurring charges.

5.3 Refund Policy: See our Refund Policy for details.

5.4 Session Cancellation and Rescheduling Policy: For any scheduled in-person personal training or coaching sessions, you must provide at least 24 hours' written notice of cancellation or rescheduling. Cancellations or rescheduling requests made less than 24 hours prior to the scheduled session start time will result in the session being forfeited and charged in full.

6.1 You are responsible for keeping your account credentials confidential.

6.2 You agree not to share your account and acknowledge responsibility for all activities under your account.

7.1 All content, logos, trademarks, and materials onMahsaFitPro are our property or licensed to us.

7.2 You may not reproduce, distribute, or create derivative works without prior written consent.

8.1 Disclaimer: We do not guarantee services will be error-free or uninterrupted.

8.2 Limitation: We are not liable for direct, indirect, incidental, or consequential damages.

8.3 Health & Nutrition Coaching Scope Disclaimer: All fitness and nutrition guidelines, suggestions, and macronutrient targets provided are for educational and informational purposes only. Our services do not constitute medical nutrition therapy, medical advice, or dietetic practice. We do not prescribe diets, diagnose, or treat any medical conditions or nutritional deficiencies. You must consult a Registered Dietitian (RD) or physician for medical dietary issues or therapeutic nutrition planning. Our advice is not intended to replace professional medical advice, diagnosis, or treatment.

9.1 We may terminate or suspend your account without prior notice for violations.

9.2 Upon termination, you will lose access to purchased services and content.

These Terms are governed by the laws of British Columbia, Canada. Disputes are subject to the courts of British Columbia.

Our privacy practices are outlined in our Privacy Policy, which explains how we collect, use, and protect your personal information.

You agree to indemnify, defend, and hold harmless MahsaFitPro, its employees, agents, and providers from claims arising from your use of our services.

Questions? Contact us at support@mahsafitpro.com